Rated 1 out of 5 MFP functionality is non-existant
On paper, this looks like a great printer, but if you are running an office, the printer is worse than useless.
The driver only allows you to print and do basic scanning from a server environment (only if you are fortunate enough to have desktop experience installed), otherwise, you can only use the HP Universal Driver, which ONLY allows printing.
With a 2008r2 terminal server, I lose the ability to print to fax, save digital faxes to the network, scanning functionality is a joke, and there is no real alerting functionality.
Stating that the device is "Fax Capable" is an outrage, due to the limited devices that can actually support fax functionality. It is the equivalent calling someone who can only count to 10 in another language, fluent in said language.
You would be better off saving the money and purchasing the standard LaserJet Pro 400 printer, not the multi-function.
I doubt HP will post this review, as it is a scathing representation of their current product line, but I have no other means to express my absolute disgust with the product I am now stuck with.
April 20, 2014
Rated 2 out of 5Â by 34yrsacustomer Disappointment
I purchased this MFP less than a year ago. It has been replaced with a refurbished machine 2x already and now gets jams every time I try to print. I have requested a NEW machine or full refund. Have been an HP customer for 34 yrs and they have to send my request to corporate for decision which will take 24 - 48 hrs. I need to work TODAY. Bye bye HP
January 8, 2014
Rated 4 out of 5Â by JeffN OK for the price.
I needed a backup medium duty combo machine, and this serves the purpose. The copies do show a partial line across one edge, as mentioned in previous reviews. It is unfortunate that engineering shortcomings such as this are now accepted as normal by a once proud company. I still have an HP color laser-jet 2840 that won't scan to Windows 7. Web blogs indicate this is a problem that the company refuses to fix, or is unable to fix. HP used to be the premier hardware technology company. I hope that Meg Whitman can get the company back on that track.
November 11, 2013
Rated 5 out of 5Â by Pro400 All the features you can ask for
I recently purchased this because I had to replace my existing MFC. This by far is the best unit. has everything you need plus much more. I recommend this for anyone!
November 7, 2013
Rated 4 out of 5Â by mpifs Easy setup
After reading the reviews, chose this model and am very satisfied. Was easy to set up and use.
But trying to use the preset numbers, you have to arrow down 5 names at a time and takes too much time to get to the one that I want to select. Unless I'm missing something - is there an easier way to select a number since I have entered 80 names and numbers?
September 20, 2013
Rated 2 out of 5 NOT RELIABLE
I received the printer on 03/13, 2013, and it worked well until about a month ago, when I began noticing that when I copy from the document feeder the copies come out with a black line along the bottom edge of the paper starting from about 1/4 inch from the left side and all across to the right side. I contacted technical support, who had me do a firmware update, followed by a cleaning of the glass and rollers, which did not resolve the problem. I am being sent a refurbished unit, with the same warranty as a new unit. I have no problem with the handling of my case, with exception that the replacement should not be refurbished, it should be new.
September 5, 2013