HP LaserJet Enterprise 500 color Printer M551dn


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UPC: 886111577118   Part: CF082A#BGJ


  • Affordable, business-enhancing color from an HP LaserJet that's as easy to manage as it is to use. Produce professional-quality color marketing materials and more—high-capacity black toner cartridges deliver outstanding value.[3] Intuitive controls and a walk-up USB port make workgroup color printing easy.[6] Take advantage of expandability options to maximize your technology investment. Reduce energy use by 19 to 66%, compared with default mode, by setting the Auto-On/Auto-Off mode.[11]
  • Professional color, intuitive manageability, and world-class extensibility—all for an outstanding value. Help your business prints make more of an impact—produce high-quality color marketing materials and more. Count on HP for energy-saving features.
  • As HP LaserJet Enterprise 500 color M551n Printer plus automatic two-sided printing; Hi-Speed USB 2.0 Host port for walk-up USB printing; hardware integration pocket

Ideal for

  • Work teams producing professional-quality color marketing materials and documents.
  • FCC Class A emissions device for use in commercial environments, not residential environments[16]


Business-boosting color.

  • Create realistic color and crisp details that you can depend on, using HP EasyColor technology.
  • Increase color accuracy with HP ImageREt 3600 and HP ColorSphere toner technology.
  • Receive value out of the box—this product is shipped with a full set of Original HP LaserJet toner cartridges.
  • Print black text affordably, using an optional high-capacity black toner cartridge.[3][5]

Market-leading manageability

  • Manage jobs directly from the printer with a four-line color display, and easily print from a flash drive.
  • Make printing as mobile as you are with HP ePrint.[7]
  • Process jobs securely through user authentication—even add optional authentication security solutions.[10]

Inventive expandability.

  • Easily update, manage and expand the capabilities of networked printers, and do more with your investment.
  • Add capabilities to your HP LaserJet when you take advantage of HP partner programs.
  • Integrate optional productivity and security solutions through the hardware integration pocket.[10]
  • Save space using a desktop printer with 600-sheet paper capacity, or add up to 1100-sheet capacity.[2]

Outstanding energy and paper savings.

  • Reduce energy use with HP Auto-On/Auto-Off Technology.[11] Also save with Instant-on Technology.[13]
  • Collect data, create reports and control settings, using HP EcoSMART Fleet—an extension of HP Web Jetadmin.[12]
  • Save time with convenient cartridge installation, and get free, easy cartridge recycling.[14]
  • Conserve resources and save paper, using automatic two-sided printing—get up to 50% paper-savings.[6]

[1]Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.

[2]The 1 x 500 sheet feeder may be purchased separately for the HP LaserJet Enterprise 500 Series Printers.

[3]The HP 507X Black LaserJet Toner Cartridge not included; please purchase separately.

[4]The HP High-Performance Secure Hard Disk available only on the HP LaserJet Enterprise 500 color M551xh printer.

[5]Compared with HP LaserJet Enterprise P3015 series. Assuming customer is printing at least 30% of total pages in color with content similar to the color ISO/IEC 19798 test suite (http://www.iso.org/jtc1/sc28) and overall average job length of three pages. Yields established using ISO/IEC test standards. Actual yields and costs vary considerably depending on images printed, number of color pages printed, and other factors.

[6]Automatic two-sided printing, walk-up USB and hardware integration pocket available only on the HP LaserJet Enterprise 500 color M551dn printer and on the HP LaserJet Enterprise 500 color M551xh printer.

[7]Requires an Internet connection to the printer. Feature works with any Internet- and e-mail-capable device. Print times may vary. For a list of supported documents and image types, see http://www.hp.com/go/eprintcenter. Some HP LaserJet products will require a firmware upgrade.

[8]HP ePrint Enterprise requires Internet- and e-mail-capable BlackBerry® smartphone OS 4.5 or newer, iPhone® 3G or newer, running iOS 4.2 or later, HP webOS devices running webOS 1.45 or 2.0, or Android™ device running version 1.4 or newer, with separately purchased wireless Internet service, HP ePrint Enterprise server software and HP ePrint services app. Solution works with PCL 5/6, PCL 3, PCL 3 GUI printers (HP and non-HP). BlackBerry requires BlackBerry Enterprise Server (BES) deployment.

[9]Usage of HP ePrint at mobile print locations requires Internet- and email-capable smartphone with separately purchased wireless Internet service, and the HP ePrint services app. Availability and cost of printing varies by mobile print location. Visit http://www.hp.com/go/eprintmobile to view the list of applicable smartphones and operating systems.

[10]Solutions deployed through the hardware integration pocket may require additional purchase.

[11]Energy saving based on internal HP testing of Auto-On/Auto-Off setting compared to default setting. Minimum savings based on a 45-minute sleep delay. Maximum savings based on a 1-minute sleep delay. Actual results may vary.

[12]HP Web Jetadmin is free and can be downloaded at hp.com/go/webjetadmin.

[13]Compared with products that use traditional fusing.

[14]Program availability varies. HP print cartridge return and recycling is currently available in more than 50 countries and territories around the world through the HP Planet Partners program. For more information, or to request return envelopes and bulk collection boxes, visit http://www.hp.com/recycle.

[15]Based on the amount of black and color toner that ships with the printer and the majority of top competitive printers by market share as reported by Gap Intelligence as of 8/1/11.

[16] An FCC Class A emissions compliant device meets the less stringent (higher) levels of emissions allowed by the FCC for a product operation in a commercial environment. An FCC class A device cannot be marketed for use in a residential environment and an FCC class A device should not be purchased for use in a residential environment due to the increased risk of interference to radio communications.

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Printer specifications

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Product Differentiator

  • As HP LaserJet Enterprise 500 color M551n Printer plus automatic two-sided printing; Hi-Speed USB 2.0 Host port for walk-up USB printing; hardware integration pocket


  • Print

Print speed, black (normal)

  • Up to 33 ppm

Print speed, color (normal)

  • Up to 33 ppm

Print speed

  • Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.

Printer page yield

  • Declared yield value in accordance with ISO/IEC 19798. Actual yields vary considerably based on images printed and other factors. For more information, visit http://www.hp.com/go/learnaboutsupplies

First page out (ready) black

  • As fast as 11 sec

First page out (ready) color

  • As fast as 11 sec

Resolution (black)

  • Up to 1200 x 1200 dpi

Resolution (color)

  • Up to 1200 x 1200 dpi

Resolution technology

  • HP ImageREt 3600, Pantone Calibrated

Monthly duty cycle

  • Up to 75,000 pages

  • Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended monthly page volume

  • 1500 to 5000

  • HP recommends that the number of printed pages per month be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.

Print Technology

  • Laser


  • 4-line LCD (color graphics)

Processor speed

  • 800 MHz

Number of print cartridges

  • 4 (1 each black, cyan, magenta, yellow)

Replacement cartridges

  • HP 507A Black LaserJet Toner Cartridge (~5500 ISO yield) CE400A; HP 507X Black LaserJet Toner Cartridge (~11,000 ISO yield) CE400X; HP 507A Cyan LaserJet Toner Cartridge (~6000 ISO yield) CE401A; HP 507A Yellow LaserJet Toner Cartridge (~6000 ISO yield) CE402A; HP 507A Magenta LaserJet Toner Cartridge (~6000 ISO yield) CE403A

Print languages

  • HP PCL 6, HP PCL 5 (HP PCL 5 driver available from the Web only), HP postscript level 3 emulation, native PDF printing (v 1.4)

Automatic paper sensor

  • No

Paper trays, standard

  • 2

Paper trays, maximum

  • Up to 3


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Mobile printing capability

  • HP ePrint, Mopria-certified

HP ePrint capability

  • Yes

Connectivity, standard

  • 2 Hi-Speed USB 2.0 Host ports; 1 Hi-Speed USB 2.0 Device port; 1 Gigabit Ethernet 10/100/1000T network port; 1 Hardware Integration Pocket; 2 internal USB Host ports

Connectivity, optional

  • HP Jetdirect ew2500 Wireless Print Server J8021A, HP Jetdirect 2700w USB Wireless Print Server J8026A (available in early 2012)

Network ready

  • Standard (built-in Gigabit Ethernet)


  • 2 Hi-Speed USB 2.0 Host ports; 1 Hi-Speed USB 2.0 Device port; 1 Gigabit Ethernet 10/100/1000T network port; 1 Hardware Integration Pocket


  • Management security: SNMPv3, SSL/TLS, WPA2-Enterprise, 802.1X authentication (EAP- PEAP, EAP-TLS), IPP over TLS, IPsec/Firewall with Certificate, Pre-Shared Key Authentication, and Kerberos Authentication; Support for WJA-10 IPsec Configuration using IPsec Plug-in

Minimum system requirements

  • Windows 8, Windows 7, Windows Vista, Windows XP (SP2 or higher), Windows Server 2003 (SP1 or higher), Windows Server 2008, Windows Server 2008 R2; 200 MB available hard disk space; operating system compatible hardware system requirements, see microsoft.com

  • Mac OS X v10.5, 10.6; 150 MB available hard disk space; operating system compatible hardware system requirements, see: apple.com

Compatible operating systems

  • Windows 8, Windows 7, Windows Vista, Windows XP (SP2+), Windows Server 2003 (SP1+), Windows Server 2008 (all 32-bit and 64-bit), Windows Server 2008 R2 (64-bit); Mac OS X v 10.5, v 10.6; Citrix and Windows Terminal Services (see System Administrator’s Guide at hp.com/go/upd, Documentation tab for latest support); Novell (see novell.com/iprint for latest support); Linux (see hplip.net); UNIX (see hp.com/go/unix, hp.com/go/unixmodelscripts, and hp.com/go/jetdirectunix_software); SAP device types (see hp.com/go/sap/drivers and hp.com/go/sap/print)

Memory specs

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Memory card compatibility

  • None

Memory, standard

  • 1 GB (1024 MB)

Memory, maximum

  • 1 GB (1024 MB)

Printer management

  • HP Web Jetadmin; HP SureSupply; HP Utility (Mac)

Supported network protocols

  • IPv4/IPv6: Apple Bonjour Compatible (Mac OS 10.2.4 or higher), SNMPv1/v2c/v3, HTTP, HTTPS, FTP, TFTP, Port 9100, LPD, WS Discovery, IPP, Secure-IPP, IPsec/Firewall; IPv6: DHCPv6, MLDv1, ICMPv6; IPv4: Auto-IP, SLP, Telnet, IGMPv2, BOOTP/DHCP, WINS, IP Direct Mode, WS Print; Other: NetWare NDS, Bindery, NDPS, ePrint

Hard disk

  • Standard, 8 GB Solid State Drive (SSD)

Paper handling

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Paper handling input, standard

  • 100-sheet multipurpose tray, 500-sheet input tray 2

Paper handling output, standard

  • 250-sheet output bin

Duplex printing

  • Automatic (standard)

Finished output handling

  • Sheetfed

Media sizes supported

  • Tray 1: letter, legal, executive, statement, 4 x 6, 3 x 5, 5 x 7, 5 x 8, postcard (JIS), double postcard (JIS), 8.5 x 13, envelope (commercial No. 9, No. 10, Monarch); custom: 3 x 5 to 8.5 x 14 in; Tray 2: letter, executive, statement, 4 x 6, 5 x 7, 5 x 8, double postcard (JIS); custom: 4.0 x 5.85 to 8.5 x 11.69 in

Media sizes supported

  • Tray 1: A4, RA4, A5, B5 (JIS), B6 (JIS), 10 x 15 cm, A6, 16K, envelopes (B5, C5 ISO, C6, DL ISO); custom: 76 x 127 to 216 x 356 mm; Tray 2: A4, A5, B5 (JIS), B6 (JIS), 10 x 15 cm, A6, 16K; custom: 102 x 148.5 to 216 x 297 mm

Media sizes, custom

  • Tray 1: 3 x 5 to 8.5 x 14 in; Tray 2: 4.0 x 5.85 to 8.5 x 11.69 in

Media types

  • Paper (plain, light, bond, recycled, mid-weight, heavy, mid-weight glossy, heavy glossy, extra heavy, extra heavy glossy, cardstock, card glossy) color transparency, labels, letterhead, envelope, preprinted, prepunched, colored, rough, opaque film, user-defined

Supported media weight

  • Tray 1: 16 to 58 lb (plain); 28 to 58 lb (glossy); Tray 2: 16 to 43 lb (plain paper); 28 to 58 lb (glossy paper)

Media weights by paper path

  • Tray 1: 60 to 216 g/m² (plain paper), 105 to 220 g/m² (glossy paper); Tray 2: 60 to 163 g/m² (plain paper), 105 to 220 g/m² (glossy paper)

Power & operating requirements

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  • 110-volt input voltage: 115 to 127 VAC (+/- 10%), 60 Hz (+/- 3 Hz), 12 A; 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50 Hz (+/- 3 Hz), 6 A (Not dual voltage, power supply varies by part number with # Option code identifier)

Power consumption

  • 605 watts (Printing), 51 watts (Ready), 6.9 watts (Sleep), 1 watt (auto-Off), 0.3 watts (Off)

  • Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages; this will damage the printer and void the product warranty. Power consumption in Auto-Off mode depends on customer network switch capability, user configuration and network activity. Off-mode power may vary while checking network packets for print jobs.

Energy efficiency

  • ENERGY STAR® qualified; EPEAT® Silver

Operating temperature range

  • 50 to 81ºF

Operating humidity range

  • 20 to 60% RH

  • FCC Class A emissions - for use in commercial environments, not residential environments

Dimensions & weight

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Dimensions (W x D x H)

  • 20.2 x 19.3 x 15.8 in

Maximum dimensions (W x D x H)

  • 32.4 x 29.1 x 15.8 in


  • 76.12 lb

Package weight

  • 84.2 lb

What's included

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What's in the box

  • Printer; Four preinstalled HP LaserJet toner cartridges (yield ~5500 pages black and ~6000 pages color); Toner collection unit; In-box documentation (Getting Started Guide); Software drivers and documentation on CD-ROM; Power cable; HP Jetdirect Gigabit Ethernet embedded print server; 100-sheet multipurpose tray 1; 500-sheet input tray 2; Built-in automatic two-sided printing

Cable included

  • No, please purchase USB cable separately


  • One-year, onsite warranty

Software included

  • Windows Installer, HP PCL 6 discrete driver; Mac Installer, PostScript driver

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Customer ratings and reviews for HP LaserJet Enterprise 500 color Printer M551dn

Rated 5 out of 5 by Built Like A Tank This is the first enterprise printer I have ever purchased. Customer Service was really easy to use, the product selection process is well outlined online pricing was great and the product shipped immediately. The print quality is excellent and we will be using this printer hopefully for a good 10 years. I would highly recommend this printer to anyone who had high volume printing needs and didn't want to go outside to a printer. July 31, 2014
Rated 5 out of 5 by Exquisite Printer We needed a high quality laser color printer for our double home office. The quality is superb, producing sharp, crisp publishable documents that make our business look as professional as the "big boys." I have no idea where this one was made, as it doesn't say, but I truly hope this printer works as long and hard as my USA made, 1998 model 4000TN (B&W), which is STILL running strong. One more thing: We purchased the single drawer model and then found the accessory drawer on Amazon for only $240. This made it far less expensive than the two drawer model. Get it while you can! (May 25, 2014) May 25, 2014
Rated 5 out of 5 by Impressive Very impressive printer. Setup to network was smooth. Printing speed and quality is excellent. We upgraded from HP Laser 2055dn to get color for larger jobs. Make sure you plan ahead for location and space requirements. Printer is heavy and alternative paper slot opens out to the side. Also, know that paper goes in face down. So if you're ordering checks or preprinted forms that are numbered, get them in reverse order. I called HP and had all questions answered thoroughly before ordering. April 10, 2014
Rated 5 out of 5 by Product performs extremely well, great features, e I am impressed with the performance of the printer and quality of construction. The printer is very user friendly, easy setup, cartridge access, paper usage and display panel information. No difficulty in installing the printer in my 1ghz network. Another important feature is the standby mode with quick print recovery. Flexibility in paper type selection was an important feature as well as double sided printing. March 18, 2014
Rated 5 out of 5 by Superb Printer - Extremely pleased This is an outstanding printer. It is easy to setup - CAVEAT - this printer has a larger foot print than the HP 3600dn Color LaserJet it replaced. Two people are recommended for lifting as it weighs almost 80 lbs. Packaging allows for slide out. The printer will fit on a typical particle-board self assembly printer table. You will want clearance on the side for tray 1 envelopes, etc. and on the front to open tray 2 for paper. It holds an entire ream 500 sheets in the standard tray. Also, a 500 sheet output bin. Nice when printing multiple copies of books or long documents. Configuration is an easy straight-forward process. Just follow the directions. Power on, then connect your ethernet cable. USB is supported, although I did not need it. Easy to set a manual IP, or it defaults with an assigned IP address. Allows for printing from the internet. I did have an issue with the HP Connect, but was able to add my device. I expect it will work after my password issue with HP Connect is resolved. Speed is fantastic - as advertised! First page out in 11 seconds. Comes with a setup and driver disk . Allows for HP WebAdmin as a download. This unit has a tremendous amount of information with the embedded web server. Just type the device IP address into your browser and it is all there. Supplies, security, ePrint setup, and much, much more! The most extensive web menus I have seen with many years of experience and setup of other printers. December 2, 2013
Rated 5 out of 5 by Wonderful printer I purchased this printer for home use so I don't have to be at work to print out contracts and emails. The printer is FABULOUS! The speed is great and print quality is beautiful. I think my printer is superior to the ones we have at work (I work at a mid-size company with $2B+ market cap). I am having some troubles with my VPN access, but IT is helping me sort that out. I purchased the JetDirect 2700W device to make it a wireless printer. It doesn't fit into the back USB slot and is in the front of our printer, but is working out just fine. I love the AirPrint capabilities and have been printing from my phone -- no problem. AMAZING. Hubby was reluctant to purchase thinking we didn't need to improve print quality. He is impressed compared to our junk/slow inkjet printer and now he is sold. Can't believe how fast first page comes out and full documents are printed (I regularly print documents > 100 pages). November 11, 2013
  • 2015-04-17T08:03:03.987-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co-hasreviews, tv_17, tr_17
  • loc_en_US, sid_CF082A_BVEP_BGJ, prod, sort_default

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Owner support

Warranty information

This product is covered by the standard HP warranty

Support information

Support for this product is provided by HP Customer Care

Returns & exchange information

The HP Home & Home Office Store will accept returns or exchanges for this product up to 21 days after delivery

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Special features

Duplex Printing

Automatically print on both sides of the page

HP ePrint

This product has HP ePrint features

Color printing

Produce professional-quality color documents

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