HP LaserJet Enterprise 500 color Printer M551n


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UPC: 886111576920   Part: CF081A#BGJ


  • Affordable, business-enhancing color from an HP LaserJet that's as easy to manage as it is to use. Produce professional-quality color marketing materials and more—high-capacity black toner cartridges deliver outstanding value.[3] Intuitive controls and a walk-up USB port make workgroup color printing easy.[6] Take advantage of expandability options to maximize your technology investment. Reduce energy use by 19 to 66%, compared with default mode, by setting the Auto-On/Auto-Off mode.[11]
  • Professional color, intuitive manageability, and world-class extensibility—all for an outstanding value. Help your business prints make more of an impact—produce high-quality color marketing materials and more. Count on HP for energy-saving features.
  • Base product

Ideal for

  • Work teams producing professional-quality color marketing materials and documents.
  • FCC Class A emissions device for use in commercial environments, not residential environments[16]


Business-boosting color.

  • Create realistic color and crisp details that you can depend on, using HP EasyColor technology.
  • Increase color accuracy with HP ImageREt 3600 and HP ColorSphere toner technology.
  • Receive value out of the box—this product is shipped with a full set of Original HP LaserJet toner cartridges.
  • Print black text affordably, using an optional high-capacity black toner cartridge.[3][5]

Market-leading manageability

  • Manage print jobs directly from the printer, and easily check printer status, using a four-line color display.
  • Make printing as mobile as you are with HP ePrint.[7]
  • Process jobs securely through user authentication, and keep confidential print jobs private.

Inventive expandability.

  • Easily update, manage and expand the capabilities of networked printers, and do more with your investment.
  • Add capabilities to your HP LaserJet when you take advantage of HP partner programs.
  • Save space using a desktop printer with 600-sheet paper capacity, or add up to 1100-sheet capacity.[2]

Outstanding energy and paper savings.

  • Reduce energy use with HP Auto-On/Auto-Off Technology.[11] Also save with Instant-on Technology.[13]
  • Collect data, create reports and control settings, using HP EcoSMART Fleet—an extension of HP Web Jetadmin.[12]
  • Save time with convenient cartridge installation, and get free, easy cartridge recycling.[14]

[1]Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.

[2]The 1 x 500 sheet feeder may be purchased separately for the HP LaserJet Enterprise 500 Series Printers.

[3]The HP 507X Black LaserJet Toner Cartridge not included; please purchase separately.

[4]The HP High-Performance Secure Hard Disk available only on the HP LaserJet Enterprise 500 color M551xh printer.

[5]Compared with HP LaserJet Enterprise P3015 series. Assuming customer is printing at least 30% of total pages in color with content similar to the color ISO/IEC 19798 test suite (http://www.iso.org/jtc1/sc28) and overall average job length of three pages. Yields established using ISO/IEC test standards. Actual yields and costs vary considerably depending on images printed, number of color pages printed, and other factors.

[6]Automatic two-sided printing, walk-up USB and hardware integration pocket available only on the HP LaserJet Enterprise 500 color M551dn printer and on the HP LaserJet Enterprise 500 color M551xh printer.

[7]Requires an Internet connection to the printer. Feature works with any Internet- and e-mail-capable device. Print times may vary. For a list of supported documents and image types, see http://www.hp.com/go/eprintcenter. Some HP LaserJet products will require a firmware upgrade.

[8]HP ePrint Enterprise requires Internet- and e-mail-capable BlackBerry® smartphone OS 4.5 or newer, iPhone® 3G or newer, running iOS 4.2 or later, HP webOS devices running webOS 1.45 or 2.0, or Android™ device running version 1.4 or newer, with separately purchased wireless Internet service, HP ePrint Enterprise server software and HP ePrint services app. Solution works with PCL 5/6, PCL 3, PCL 3 GUI printers (HP and non-HP). BlackBerry requires BlackBerry Enterprise Server (BES) deployment.

[9]Usage of HP ePrint at mobile print locations requires Internet- and email-capable smartphone with separately purchased wireless Internet service, and the HP ePrint services app. Availability and cost of printing varies by mobile print location. Visit http://www.hp.com/go/eprintmobile to view the list of applicable smartphones and operating systems.

[10]Solutions deployed through the hardware integration pocket may require additional purchase.

[11]Energy saving based on internal HP testing of Auto-On/Auto-Off setting compared to default setting. Minimum savings based on a 45-minute sleep delay. Maximum savings based on a 1-minute sleep delay. Actual results may vary.

[12]HP Web Jetadmin is free and can be downloaded at hp.com/go/webjetadmin.

[13]Compared with products that use traditional fusing.

[14]Program availability varies. HP print cartridge return and recycling is currently available in more than 50 countries and territories around the world through the HP Planet Partners program. For more information, or to request return envelopes and bulk collection boxes, visit http://www.hp.com/recycle.

[15]Based on the amount of black and color toner that ships with the printer and the majority of top competitive printers by market share as reported by Gap Intelligence as of 8/1/11.

[16] An FCC Class A emissions compliant device meets the less stringent (higher) levels of emissions allowed by the FCC for a product operation in a commercial environment. An FCC class A device cannot be marketed for use in a residential environment and an FCC class A device should not be purchased for use in a residential environment due to the increased risk of interference to radio communications.

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Printer specifications

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Product Differentiator

  • Base product


  • Print

Print speed, black (normal)

  • Up to 33 ppm

Print speed, color (normal)

  • Up to 33 ppm

Print speed

  • Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.

Printer page yield

  • Declared yield value in accordance with ISO/IEC 19798. Actual yields vary considerably based on images printed and other factors. For more information, visit http://www.hp.com/go/learnaboutsupplies

First page out (ready) black

  • As fast as 11 sec

First page out (ready) color

  • As fast as 11 sec

Resolution (black)

  • Up to 1200 x 1200 dpi

Resolution (color)

  • Up to 1200 x 1200 dpi

Resolution technology

  • HP ImageREt 3600, Pantone Calibrated

Monthly duty cycle

  • Up to 75,000 pages

  • Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.

Recommended monthly page volume

  • 1500 to 5000

  • HP recommends that the number of printed pages per month be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.

Print Technology

  • Laser


  • 4-line LCD (color graphics)

Processor speed

  • 800 MHz

Number of print cartridges

  • 4 (1 each black, cyan, magenta, yellow)

Replacement cartridges

  • HP 507A Black LaserJet Toner Cartridge (~5500 ISO yield) CE400A; HP 507X Black LaserJet Toner Cartridge (~11,000 ISO yield) CE400X; HP 507A Cyan LaserJet Toner Cartridge (~6000 ISO yield) CE401A; HP 507A Yellow LaserJet Toner Cartridge (~6000 ISO yield) CE402A; HP 507A Magenta LaserJet Toner Cartridge (~6000 ISO yield) CE403A

Print languages

  • HP PCL 6, HP PCL 5 (HP PCL 5 driver available from the Web only), HP postscript level 3 emulation, native PDF printing (v 1.4)

Automatic paper sensor

  • No

Paper trays, standard

  • 2

Paper trays, maximum

  • Up to 3


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Mobile printing capability

  • HP ePrint, Mopria-certified

HP ePrint capability

  • Yes

Connectivity, standard

  • 1 Hi-Speed USB 2.0 Host port; 1 Hi-Speed USB 2.0 Device port; 1 Gigabit Ethernet 10/100/1000T network port; 2 internal USB Host ports

Connectivity, optional

  • HP Jetdirect ew2500 Wireless Print Server J8021A, HP Jetdirect 2700w USB Wireless Print Server J8026A (available in early 2012)

Network ready

  • Standard (built-in Gigabit Ethernet)


  • 1 Hi-Speed USB 2.0 Host port; 1 Hi-Speed USB 2.0 Device port; 1 Gigabit Ethernet 10/100/1000T network port


  • Management security: SNMPv3, SSL/TLS, WPA2-Enterprise, 802.1X authentication (EAP- PEAP, EAP-TLS), IPP over TLS, IPsec/Firewall with Certificate, Pre-Shared Key Authentication, and Kerberos Authentication; Support for WJA-10 IPsec Configuration using IPsec Plug-in

Minimum system requirements

  • Windows 8, Windows 7, Windows Vista, Windows XP (SP2 or higher), Windows Server 2003 (SP1 or higher), Windows Server 2008, Windows Server 2008 R2; 200 MB available hard disk space; operating system compatible hardware system requirements, see microsoft.com

  • Mac OS X v10.5, 10.6; 150 MB available hard disk space; operating system compatible hardware system requirements, see: apple.com

Compatible operating systems

  • Windows 8, Windows 7, Windows Vista, Windows XP (SP2+), Windows Server 2003 (SP1+), Windows Server 2008 (all 32-bit and 64-bit), Windows Server 2008 R2 (64-bit); Mac OS X v 10.5, v 10.6; Citrix and Windows Terminal Services (see System Administrator’s Guide at hp.com/go/upd, Documentation tab for latest support); Novell (see novell.com/iprint for latest support); Linux (see hplip.net); UNIX (see hp.com/go/unix, hp.com/go/unixmodelscripts, and hp.com/go/jetdirectunix_software); SAP device types (see hp.com/go/sap/drivers and hp.com/go/sap/print)

Memory specs

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Memory card compatibility

  • None

Memory, standard

  • 1 GB (1024 MB)

Memory, maximum

  • 1 GB (1024 MB)

Printer management

  • HP Web Jetadmin; HP SureSupply; HP Utility (Mac)

Supported network protocols

  • IPv4/IPv6: Apple Bonjour Compatible (Mac OS 10.2.4 or higher), SNMPv1/v2c/v3, HTTP, HTTPS, FTP, TFTP, Port 9100, LPD, WS Discovery, IPP, Secure-IPP, IPsec/Firewall; IPv6: DHCPv6, MLDv1, ICMPv6; IPv4: Auto-IP, SLP, Telnet, IGMPv2, BOOTP/DHCP, WINS, IP Direct Mode, WS Print; Other: NetWare NDS, Bindery, NDPS, ePrint

Hard disk

  • Standard, 8 GB Solid State Drive (SSD)

Paper handling

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Paper handling input, standard

  • 100-sheet multipurpose tray, 500-sheet input tray 2

Paper handling output, standard

  • 250-sheet output bin

Duplex printing

  • Manual (driver support provided)

Finished output handling

  • Sheetfed

Media sizes supported

  • Tray 1: letter, legal, executive, statement, 4 x 6, 3 x 5, 5 x 7, 5 x 8, postcard (JIS), double postcard (JIS), 8.5 x 13, envelope (commercial No. 9, No. 10, Monarch); custom: 3 x 5 to 8.5 x 14 in; Tray 2: letter, executive, statement, 4 x 6, 5 x 7, 5 x 8, double postcard (JIS); custom: 4.0 x 5.85 to 8.5 x 11.69 in

Media sizes supported

  • Tray 1: A4, RA4, A5, B5 (JIS), B6 (JIS), 10 x 15 cm, A6, 16K, envelopes (B5, C5 ISO, C6, DL ISO); custom: 76 x 127 to 216 x 356 mm; Tray 2: A4, A5, B5 (JIS), B6 (JIS), 10 x 15 cm, A6, 16K; custom: 102 x 148.5 to 216 x 297 mm

Media sizes, custom

  • Tray 1: 3 x 5 to 8.5 x 14 in; Tray 2: 4.0 x 5.85 to 8.5 x 11.69 in

Media types

  • Paper (plain, light, bond, recycled, mid-weight, heavy, mid-weight glossy, heavy glossy, extra heavy, extra heavy glossy, cardstock, card glossy) color transparency, labels, letterhead, envelope, preprinted, prepunched, colored, rough, opaque film, user-defined

Supported media weight

  • Tray 1: 16 to 58 lb (plain); 28 to 58 lb (glossy); Tray 2: 16 to 43 lb (plain paper); 28 to 58 lb (glossy paper)

Media weights by paper path

  • Tray 1: 60 to 216 g/m² (plain paper), 105 to 220 g/m² (glossy paper); Tray 2: 60 to 163 g/m² (plain paper), 105 to 220 g/m² (glossy paper)

Power & operating requirements

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  • 110-volt input voltage: 115 to 127 VAC (+/- 10%), 60 Hz (+/- 2 Hz), 12 A; (Option #AZZ) 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50 Hz (+/- 2 Hz), 6 A (Not dual voltage, power supply varies by part number with # Option code identifier)

Power consumption

  • 605 watts (Printing), 51 watts (Ready), 6.9 watts (Sleep), 1 watt (auto-Off), 0.3 watts (Off)

  • Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages; this will damage the printer and void the product warranty. Power consumption in Auto-Off mode depends on customer network switch capability, user configuration and network activity. Off-mode power may vary while checking network packets for print jobs.

Operating temperature range

  • 50 to 81ºF

Operating humidity range

  • 20 to 60% RH

  • FCC Class A emissions - for use in commercial environments, not residential environments

Dimensions & weight

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Dimensions (W x D x H)

  • 20.2 x 19.3 x 15.2 in

Maximum dimensions (W x D x H)

  • 32.4 x 29.1 x 15.2 in


  • 74.8 lb

Package weight

  • 82.9 lb

What's included

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What's in the box

  • Printer; Four preinstalled HP LaserJet toner cartridges (yield ~5500 pages black and ~6000 pages color); Toner collection unit; In-box documentation (Getting Started Guide); Software drivers and documentation on CD-ROM; Power cable; HP Jetdirect Gigabit Ethernet embedded print server; 100-sheet multipurpose tray 1; 500-sheet input tray 2

Cable included

  • No, please purchase USB cable separately


  • One-year, onsite warranty

Software included

  • Windows Installer, HP PCL 6 discrete driver; Mac Installer, PostScript driver

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Customer ratings and reviews for HP LaserJet Enterprise 500 color Printer M551n

Rated 5 out of 5 by a fast excellent color laser printer This printer is excellent. It installed cleanly without any issues as a network printer on windows 8.1 and mac 10.6.8 and 10.7. The enclosed software disk was not necessary. We use it to produce draft copies for some art projects as well as a general office printer. It is not a fine art photography printer, but for less demanding projects - collage, mixed media,etc it is often more than adequate and really fast. It has worked well on a variety of paper media. The standard windows 8.1 drivers seem to be slightly better than the ones which come with the Photoshop Version I am using (especially for customizing for odd dimensions of paper), but there may be better drivers available; I haven't checked. This evaluation is based on 3 weeks of working experience with this printer. June 22, 2014
Rated 5 out of 5 by Great small business printer This printer is fast and produces an excellent image. Network installation went fairly smoothly. I was able to install on one computer and share on the network, but would prefer the printer be a completely "network" computer, so that only the server needs to be on for anyone to use it. Perhaps I missed something during install. January 13, 2014
Rated 2 out of 5 by Least reliable HP printer I've owned This is the third or fourth laser jet I've owned, and the second or third HP laser jet. My previous printer was an HP-2200 and I was very happy with that printer. I also own an HP Photosmart All-In-One printer. I've owned this particular M551 printer for over a year. This is by far the least reliable HP printer I've had. It has lots of Tray 1 lifting errors for no apparent reason. I have to open the tray, jiggle everything, and hope the error goes away. There are jamming problems with tray 2. There is some error of this sort at least 20% of the time I try to print or even power-on. For now I think my plan is to limp along with this printer until one of the toner cartridges runs out and then scrap it. if it weren't for the reliability issue I would like this printer. My other comment is that I bought this printer on-line from HP and did not realize how big it is. For an enterprise environment the size is fine, but for a home office it's big. I had to buy a large printer pedestal. Next time I'll look for a smaller form factor. January 1, 2014
Rated 5 out of 5 by Big and solid I purchased this printer based upon the duty cycle specs. I was replacing an older HP on one of my Secretary's desks. This printer in massive and heavy. 82 pounds, give or take a little. Make sure you look at the physical dimensions when purchasing this unit. Otherwise, it feels and sounds like it should have excellent durability and longevity. October 18, 2013
Rated 5 out of 5 by Enterprise 500 Color M551n Fast easy setup using instructions found online from HP site. The instructions sent with the unit were scetchy. The printer may not be appropriate for a print shop but for a busy small business it is quiet, fast and very reliable. September 4, 2013
Rated 5 out of 5 by Excellent Printer For the last five years, I've used an HP 3600n Color Laser Jet Printer and was very satisfied with it. I upgrade every few years just to keep current on technology features, and this is the best printer yet! It is very quiet compared to my previous printer, prints much faster, and has been failure free. Set-up with both a Windows 7 machine and a Windows 8 machine was effortless and immediate. Even my iPad finds it on my home network and prints to it without any set-up at all. The toners have more page printing capacity than my previous printer. The HP LaserJet Enterprise 500 color Printer M551n is definitely worth the upgrade. July 17, 2013
  • 2015-04-20T09:03:14.925-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
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Owner support

Warranty information

This product is covered by the standard HP warranty

Support information

Support for this product is provided by HP Customer Care

Returns & exchange information

The HP Home & Home Office Store will accept returns or exchanges for this product up to 21 days after delivery

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Special features

HP ePrint

This product has HP ePrint features

Color printing

Produce professional-quality color documents

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