HP Chromebook 14-q020nr (ENERGY STAR)
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HP Chromebook 14-q020nr (ENERGY STAR)


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UPC: 888182131398   Part: F0H00UA#ABA



  • Intel® Celeron® processor

Browse on the big screen

  • Take it all in—websites and apps really pop on the 14-inch diagonal HD display.[2] See the full picture, in vivid color, for an uncompromised web and entertainment experience.

The speed you need

  • Give all your tasks a boost with apps that perform at top speeds. This ultra-responsive Chromebook is powered by the newest Intel® processor for a no-hesitation experience.

Personalize with color

  • Stand out from the crowd with a colorful Chromebook that matches your style. Choose from a range of eye-catching colors finished in soft-touch paint

[1] Internet service required and not included.

[2] High definition (HD) content is required to view high-definition images.

[8] 3G available in select markets.

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Internal specs

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Operating system §§§

  • Chrome OS


  • Intel® Celeron® 2955U with Intel HD Graphics (1.4 GHz, 2 MB cache, 2 cores)


  • Intel HD Graphics


  • 2 GB 1600 MHz DDR3 (on-board)

Hard drive §

  • 16 GB SATA SSD

Wireless technologies

  • 802.11a/b/g/n; Bluetooth

Power supply

  • 65W AC power adapter


  • 4-cell (51WHr) Li-Ion polymer

Battery Life †††

  • Up to 9 hours


  • 2 SuperSpeed USB 3.0; 1 USB 2.0; 1 HDMI; 1 headphone-out/microphone-in combo

Expansion Slots

  • Multi-format digital media card reader

Energy Efficiency Compliance

  • ENERGY STAR® qualified; EPEAT® Silver

External Specs

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  • 14" diagonal HD BrightView LED-backlit (1366 x 768)


  • Full-size, island-style

  • HP Imagepad supporting multi-touch gestures without on/off button

Dimensions (W x D x H)

  • 13.6 x 9.4 x 0.81 in


  • 4.17 lb

Entertainment specs

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  • HP TrueVision HD Webcam with integrated microphone


  • 2 speakers

What's included

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  • 1-year limited hardware warranty with toll-free support

Security Management

  • Kensington MicroSaver lock slot; Power-on password; Accepts 3rd party security lock devices

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Customer ratings and reviews for HP Chromebook 14-q020nr (ENERGY STAR)

Rated 4 out of 5 by Other Than I am still trying to figure out how to down load my printer since the reason I purchased this was because my laptop isn't working any longer. I wish there was an easier way to hook up. I haven't used all the features yet, so it is hard to give a true review. If there is another solution to my printer issue I would love a reply. Thanks July 17, 2014
Rated 4 out of 5 by Wife's Chromebook This is my wife's second Chrome Book. This is used in addition to her Mac Desktop. She is very happy with the display. Her new Chromebook feels more substantial the the previous G1 Samsung version. Her primary use is browsing, email, e-shopping. I've added a 32gb ship via USB. She uses that for photos. July 6, 2014
Rated 1 out of 5 by pay more for Windows 3 Chromebooks purchased, tried out for 14 days, and 3 going back. One display stopped working on day 8. Just after I figured out how to print... I had mistakenly thought that because I was familiar with Chrome browser it would be easy to adapt. I also forgot to take into account whether it could run MS Office. No, not even 365. None of the compatible programs were very sufficient in their editing abilities. That's a big issue. The kid's needed to have MS Office for school projects as well. They can't email one thing and have their teacher receive another. July 24, 2014
Rated 4 out of 5 by 14 inch too big for my needs Like the chrome operating system, simple, easy. Keyboard good except miss my dedicated insert and delete keys d/t have to re-position cursor before can delete with backspace key. Also have concerns about being unable to save anything on computer itself as opposed to the computer always wanting to use the cloud. Also found out is incompatible with my older HP printer. 14 inch screen model has good performance but is too big to fit comfortably on lap so in retrospect would have preferred the 11 inch model. Deciding factor was I could not find 11 inch model with the free 4G for life offer. May still send back 14 inch just because is too big for what I wanted. ie a simple computer to do e-mails and surf the web comfortably on my lap in favorite chair. Are there any 11 inch HP chromebooks with free 4G offer and same 4G RAM and celeron processor to get the better performance/speed of the 14 inch but the convenience of the better screen resolution and lap comfortable, lightweight, easy to transport 11 inch? July 23, 2014
Rated 4 out of 5 by Good features at a low price. Worked right out of the box. Reasonable speed for a $300 computer. A bit slow on the internet with a weak wireless signal. July 22, 2014
Rated 5 out of 5 by So amazing..except I cant download anything! Cant download .exe files, please answer and help on how to do download things such as .exe? Thank you! July 19, 2014
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All accessories

Care Packs for laptops

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Owner support

Warranty information

This product is covered by the standard HP warranty

Support information

Support for this product is provided by HP Customer Care

Returns & exchange information

The HP Home & Home Office Store will accept returns or exchanges for this product up to 21 days after delivery

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Special features

Chrome Operating System

Access your favorite websites and Google Chrome apps in mere seconds.


This product ships within 24 hours

Ultra Slim

This product is ultra-slim, less than 1 inch


4-6 lbs.

Screen size

14.0 diagonal screen

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