HP 1 year Accidental Damage Protection plus 1 year 1 day Onsite Envy/Omen Notebook Service

Price:$159.99*

No Payments + No Interest if paid in full in 6 months with Bill Me Later. See Terms

Special deals, offers & upgrades

UPC: 884962903025   Part: UN026A

Overview

Enjoy the convenience of having a technician come right to your home or office, if needed, to help resolve desktop or notebook PC issues with HP Care Pack On-site Service. You'll also have access to 24x7 technical support and extended security while keeping your PC covered by the manufacturer that knows it best. Enhance your coverage options even further with HP On-site Service and Accidental Damage Protection—and know you’re covered should the unexpected happen to your PC. Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC. For example: If you buy the 2-year plan when you purchase your PC, you'll get coverage for 2 full years. If you buy the 2-year plan 3 months after you purchase your PC, you'll get 21 months of coverage only. Multi-year options are available.

Features

On-site hardware repair

  • On-site repair after remote diagnosis of the problem by a highly trained technical advisor
  • The on-site repair process includes remote diagnosis, which may result in sending the customer an easy-to-replace part, scheduling a visit to the customer’s home or office– with the technician arriving within 3 business days of logging the call with HP and determining that an on-site visit is required– or, in rare instances, sending the customer’s PC to an HP-authorized repair site. On-site visits are available 8am-8pm local time, Monday-Saturday, excluding holidays.

24x7 remote support

  • Expert 24x7 toll-free phone and real-time chat technical assistance that includes PC setup, troubleshooting, and diagnosis of spyware and virus issues

Replacement parts and materials

  • Coverage for hardware parts, labor and shipping

Monitor coverage

  • Coverage for HP or Compaq monitor purchased with PC on same invoice

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Customer ratings and reviews for HP 1 year Accidental Damage Protection plus 1 year 1 day Onsite Envy/Omen Notebook Service

Rated 4 out of 5 by A Great Purchase This is a great buy for a "just-in-case" situation ^_^ August 17, 2011
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Owner support

Warranty information

This product is covered by the standard HP warranty

Support information

Support for this product is provided by HP Customer Care

Returns & exchange information

The HP Home & Home Office Store will accept returns or exchanges for this product up to 21 days after delivery

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