HP SmartFriend Complete 6 month Plan

HP SmartFriend Complete 6 month Plan


No Payments + No Interest if paid in full in 6 months with Bill Me Later. See Terms

Special deals, offers & upgrades

UPC: 887758608999   Part: HG337AA


"Get 6 months of personalized support at any time for any brand of PC or tablet with HP SmartFriend. Receive friendly one-on-one expert assistance by qualified technicans over the phone or by protected remote computer access. Enjoy worry-free and accessible technology expertise to resolve problems, teach you about your technology, and help you stay protected from online threats. Certified technicians will help you make the most of your technology with everyday usage tips, OS and performance issues, setup and configuration, virus removal assistance and more. Plus, learn how to identify dangerous online content and phishing scams that can lead to viruses and identity theft. We can walk you through the problem over the phone or log in to your PC remotely and solve it for you. (Internet connection required. Services described above are subject to change at any time.)


  • 24/7 expert assistance for any brand of PC or tablet
  • Support at your convenience, anytime and anywhere you have a phone and internet connection
  • Connect and set up your printer & other peripherals
  • Configure a secure, wireless network
  • Install, set up, and troubleshoot common software applications
  • Download licensed media from the Internet
  • Manage other devices from your PC – from Smartphones to Tablets to other home PCs

HP can also help with certain tasks to optimize your PC’s performance:

  • Software diagnosis and virus, spyware and malware removal assistance
  • Resolving error messages and persistent pop-ups
  • Software problems and system application crashes
  • Diagnosing and remedying operating system problems
  • PC boot-up issues
  • Configure data backup to a local storage device
  • Setting up parental controls
  • To customize your PC to your needs and preferences, HP can also help you use and customize Windows OS features.

Minimum System Requirements

  • Operating System: Windows (XP SP3 or higher), OSX, iOS, Android or Chrome OS.
  • Minimum hardware and software requirements specified by manufacturer for installed OS
  • Broadband: Internet connection with >512Kbps speed

Service Availability

  • Available in the US only

See Terms and Conditions for more details: http://www.hp.com/go/smartfriend/complete/tc

  • See Terms and Conditions for more detail.

Does not include Operating System recovery and PC hardware repair services.

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Customer ratings and reviews for HP SmartFriend Complete 6 month Plan

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Owner support

Warranty information

This product is covered by the standard HP warranty

Support information

Support for this product is provided by HP Customer Care

Returns & exchange information

The HP Home & Home Office Store will accept returns or exchanges for this product up to 21 days after delivery

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