HP External USB Modem
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HP External USB Modem


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UPC: 883585348916   Part: GS023AA


Perfect for dial-up: Small and light, the HP External USB Modem is an excellent choice for people who use a dial-up connection to access the Internet and email.


  • Easy to use: Just plug the modem into the USB port on your PC, then connect your phone line to the other end.
  • The modem is ideal for PC users who own a computer without an internal modem and use a dial-up connection to connect to the internet.
  • Its compact form factor makes it ideal for notebook computer users who find themselves on the road and need to dial-in to an office network or for home users who simply need to add an unobtrusive modem to their computer.
  • The modem can connect at speeds of up to 56 kbps using the V.92 protocol.

What's in the box

  • Modem; documentation
  • One-year, worldwide parts-and-labor limited warranty; 24x7 HP technical phone support during warranty period

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Customer ratings and reviews for HP External USB Modem

Rated 1 out of 5 by DID NOT WORK!!! I bought this modem in hopes of saving mony due to the high cost of WIFI...I tried it on my desk top and it did not work on AOL. It would dial the access number but would not return any numbers to log on. I took it and my lap top to a geek and he had the same results. I"m not sure why it behaved this way. Will be sending it back for a refund. August 18, 2014
Rated 5 out of 5 by Fantastic Product Quick easy to use. Compact and isn't in the way. This is great for anyone stuck in a rural area and is limited to dial up still. Its compact size makes it travel friendly, July 24, 2014
Rated 1 out of 5 by This product doesn't work! Sorry I bought it! It will not make a FAX connection with other receiving FAX machines. I tried calling multiple FAX receivers but it will not allow connectivity. It attempts to call the receiving machine but will not make the required connection. May 12, 2014
Rated 5 out of 5 by Life Saver Just what I needed since I didn't realize my laptop didn't have a built in modem when I purchased it. They charge RIDICULOUS prices to send faxes these days. January 11, 2014
Rated 5 out of 5 by Works well We have to go where there is no wireless internet - only dial up, so this product works good. September 18, 2012
Rated 5 out of 5 by works great works great - took less than 1 minute to install and begin using August 17, 2012

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Owner support

Warranty information

This product is covered by the standard HP warranty

Support information

Support for this product is provided by HP Customer Care

Returns & exchange information

The HP Home & Home Office Store will accept returns or exchanges for this product up to 21 days after delivery

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